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from Monday to Friday - 7:30am to 5:30pm (QLD Time)
Saturday: 9am to 4pm (QLD Time)
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My bank card has been refused. What should I do?
   
The most frequent reason for the refusal of a bank card is because the bank itself has not permitted this type of payment. In this case you should contact your bank to obtain the authorisation to make such a transaction and try to re-order on our website.

If the problem persists you can always pay via Paypal.